Traffic Challan Dispute: How to File an Online Complaint for Wrong E-Challan

If you’ve ever received a traffic challan (fine) despite following all the rules — no overspeeding, no red-light jumping — it can be frustrating. However, the government has now made it easy to dispute a wrongly issued challan without visiting a police station or court. You can file a complaint online through the Parivahan Sewa Portal, upload proof, and even get the challan cancelled after verification.

Here’s a complete step-by-step guide to raising a traffic challan dispute online.

Step 1: Check Your Challan Details

Before filing a dispute, verify your challan information on the Parivahan Sewa website.

Visit https://echallan.parivahan.gov.in/.

Enter your vehicle registration number or driving licence number.

Check all details — date, location, vehicle number, photo evidence, and issuing authority.

If you find any discrepancies, you can initiate a dispute directly from the same portal.

Step 2: Raise an Online Dispute

Once you’ve verified that the challan is indeed incorrect:

Go to the ‘Get Challan Details’ section.

Select the ‘Raise Dispute’ option.

Clearly mention the reason for your dispute, such as:

• Wrong vehicle number

• Incorrect photo evidence

• Duplicate challan

• Wrong location or timestamp

Upload supporting documents or proofs — like photos, GPS logs, dashcam footage, or parking receipts.

Enter your contact details and submit the dispute.

Step 3: Track the Complaint

After submission, you will receive an acknowledgement number. This reference number allows you to track the progress of your complaint online.
Officials will review your uploaded evidence and verify the details. If the challan is found to be incorrect, it will be cancelled.

Step 4: Possible Outcomes

• If the challan is invalid, it will be cancelled by the traffic authority.

• If the challan is valid, you will be required to pay the fine within the stipulated time.

• In some cases, you may be asked to present documents or attend a hearing. Failure to do so could result in the challan being automatically deemed valid, and the fine amount might even increase.

Important Tips

• Always keep screenshots and copies of the documents or photos you upload. They serve as essential proof if there’s any system error or further verification needed.

• Provide only accurate and truthful information. Submitting false details can lead to legal action against you.

• You can also raise your dispute through your state’s traffic police website or approach the Lok Adalat if necessary.

Key Takeaway

With the government’s new online system, disputing a wrong challan has become quick, transparent, and hassle-free. Instead of running from one office to another, you can now resolve the issue right from your smartphone — all you need are the right documents and a few clicks.

In short: If you believe your traffic challan is wrong, visit Parivahan Sewa, upload the proof, raise a dispute, and track your complaint — all without leaving home.